Shipping policy

Last updated: August 5, 2026

Shipping

Each wndrfm* piece is made to order in our studio. Most orders require 1–2 business days for production before shipping; longer lead times will be noted on the product page.

We currently ship within the United States. Free standard shipping is available on orders of $100 or more, and expedited shipping options may be selected at checkout. Expedited shipping applies to transit time only and does not shorten production time.

Processing & production time

Each wndrfm* piece is made to order in our studio. Most orders require approximately 1–2 business days for production before shipping.

Some products may require additional time. The applicable production lead time will be noted on the product page and, where available, during checkout.

Orders containing items with similar production lead times will generally ship together once all items are ready. If your order includes a pre-order item, it may ship separately from the other items according to its stated availability date. You will receive separate shipping confirmations and tracking information for each shipment. 

If we choose to ship an order in separate packages, no additional standard shipping charges will apply. Expedited shipping is optional and any additional cost will be shown at checkout.

Shipping methods & delivery estimates

Orders may be shipped with USPS, UPS, or FedEx. Available services and estimated transit times are displayed at checkout.

Delivery estimates begin after production is complete and the order has been transferred to the carrier. They do not include the production lead time.

Shipping dates and delivery dates are estimates and may be affected by carrier delays, weather, service interruptions, or other circumstances outside our reasonable control.

Shipping rates

Free standard shipping is available on qualifying U.S. orders of $100 or more, as shown at checkout. For orders below the free-shipping threshold, shipping rates are calculated at checkout according to the destination, package details, and selected service.

Expedited shipping

Expedited shipping options may be available at checkout. Expedited shipping shortens the carrier’s transit time after the order ships. It does not shorten the product’s stated production lead time unless expressly indicated.

Order tracking

Once your order ships, you will receive a shipping confirmation email with tracking information. Tracking may take up to 24–48 hours to update after the shipping label is created. A tracking number does not necessarily mean that the carrier has already scanned or received the package.

Address changes

Review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible.

We will try to update the address before shipment, but changes cannot be guaranteed once production or fulfillment is underway. After an order has shipped, we may be unable to redirect or recover it.

Lost or delayed shipments

If tracking has not updated for an extended period, or your order appears to be lost in transit, contact us at studio@wndrform.com. We will review the tracking information and assist with a carrier inquiry when appropriate.

A package marked as delivered may occasionally arrive later or be left in an unexpected location. We recommend checking around the delivery address and with household members or neighbors before contacting us.

Damaged shipments

If your order arrives damaged, contact us at studio@wndrform.com within 7 days of delivery. Include your order number and clear photographs of the item and its packaging so we can review the issue.

Please keep the product and original packaging until the claim has been resolved. Depending on the circumstances, we may offer a replacement or refund in accordance with our Refund & Return Policy.

Production or shipping delays

If we are unable to ship your order within the stated production timeframe, we will contact you with an updated estimate and the available options.

Where required, you may choose to accept the revised shipping date or cancel the affected unshipped order for a refund. Federal rules require sellers to have a reasonable basis for advertised shipping times and to offer a delay option or refund when the promised timeframe cannot be met. Federal Trade Commission

Contact

Questions about shipping or an existing order can be sent to: studio@wndrform.com